FAQ - Frequently Asked Questions

Your supplement store in Beauce!

◆ Products & results

Where do I start if I'm lost?
Simple. Protein + creatine.
No need for 10 tubs to see results. Start with that, be consistent, then we adjust.

What is your most effective product?
It all depends on your goal. Each product has been formulated for a specific role: performance, energy, recovery, or body composition. The "best" product is the one that matches what you want to improve. If everything did the same thing, we'd only have one tub... and far fewer results.

What's the difference between your products and 'cheap' ones?
Many low-end products are filled with fillers (aminospiking, underdosing) and often have very low bioavailability (absorption).
With us, you pay for what's really in the tub. Not filler.

How long does it take to see results?
Results come when work is consistent. With a good routine, you can start to see changes in a few months. Without structure, results take... much longer.

Are your products safe?
Yes, if you respect the dosages.
But we're not doctors: if you have a condition or doubts, check with a professional.

Are all supplements necessary?
No.
Results come from mastering the basics. Not from accumulating poorly used products.

◆ Usage

When do I take my protein?
The ideal is to spread your protein intake every ~3 hours throughout the day.
This allows your body to better use them for recovery and muscle building.

Your shake simply becomes a convenient way to reach this intake:

• after training
• between meals
• or when you don't have time to eat

It's not the precise timing that makes the difference...
it's your consistency throughout the day.

When do I take creatine?
Every day. Timing is secondary.
What matters is consistency.

Pre-workout: mandatory?
No. Useful if you need a boost, focus, and to improve your 'mind-muscle connection'.
But if your energy is constantly low... start by getting enough sleep.

Can I take several supplements at the same time?
Yes, but intelligently.
Stacking products without understanding = wasting your money.

◆ Specific goals

I want to lose weight, what do you recommend?
Basis: caloric deficit + training.
Then: protein to maintain your mass.

Certain products like Fat Burners will be very effective in accelerating your weight loss... but they won't do the work for you.

I want to gain mass

Eat, eat, and eat again...

Protein, creatine, BCAAs, EAAs, hormone optimization, cortisol management and everything that helps with recovery. And yes, a mass gainer can help easily increase your calories. But if you just chug shakes without thinking, you risk mainly gaining fat.

To gain mass intelligently, your body must be able to digest, absorb, and utilize everything you give it.

This is where "support" becomes important:

• Glutamine: helps in digestion and recovery
• Omega-3s: support inflammation management
• Digestive enzymes: facilitate nutrient absorption
• Blood sugar control: helps your body better manage high caloric intake

The goal isn't just to eat more.
It's to assimilate better to build muscle... not just storage.

I'm having trouble losing weight (hormones, etc.)
Here, we're not just talking about supplements.
Hormones, stress, and sleep play a huge role.
We can help you optimize, but it requires a holistic approach.

◆ Orders & delivery

How long does it take to receive my order?
Generally 1 to 3 business days in Quebec and up to 10 days in Canada
We prepare it quickly. After that, we depend on the carrier.

Where do you ship?
Throughout Canada.
For anywhere else, contact us.

Can I modify or cancel my order?

Yes, as long as the order has not yet been shipped, we can make adjustments.

Once it's on its way, it's unfortunately out of our control.
But write to us quickly and we'll do our best to help you.

◆ Returns & service

What is your return policy?
We accept returns within 30 days of purchase for unopened and undamaged products.

The product doesn't taste good, what do I do?
Taste is personal. But before giving up, try this:

• Mix it with less water or colder water
• Add it to a smoothie (fruits, almond milk, etc.)
• Try another way to take it

Often, that changes everything.

If, despite that, it doesn't work out, write to us.
We'll help you find an option that suits you better.

I don't know what to choose, can you help me?
Yes. And for real.
Write to us with your goal, we'll guide you without selling you just anything.

◆ Other

I have a question that isn't here
Perfect. Write to us. Call us.
We really answer, not with copy-pasted responses at SynerFit Nutrition